Think out of the Doxx: The smart way to respond when you have been a victim of a social media mob attack

Submitted by on the 18th of December 2018

Our last few blog posts have focused on Doxxing, particularly what it is, the motives behind it  and how to avoid being Doxxed. If you have read the previous blogs you might feel confident that it will never happen to you, but if in the unfortunate event that it does happen to you here are a few steps you can take to get through the first 48 hours.


Do not respond – Remain Calm

The first thing that you might experience when you have been Doxxed is panic. As difficult as it might be, it is important that you remain calm and avoid  responding to  the negativity. Trolls are always looking for a reaction from their victims, the best thing you can do is not give it to them.


Document your Doxxing

In order for an investigation to be carried out, make sure you document everything that has been shared or said online. Take screenshots, download the page, or otherwise record the Doxxing. Include the timestamp and URL of the message(s) or site where it happened.


Report the account

An immediate way in which you can hold the culprits responsible for their actions is to report their social media profile. Social media platforms have recognised Doxxing as a violation of their terms and services and apps like Facebook and Twitter allow you to report the activity to the site and insist that the posts be removed.


Block all Doxxers

If anyone threatens your social media happiness, there’s an easy solution – block them.  Twitter makes sure that people you’ve blocked can’t send you messages, and any mentions of your handle won’t appear in your “mentions” tab. On Facebook they will no longer be able to tag you, see things you post on your timeline or send you a personal message.


Turn off your location

There’s a chance that if Doxxers get a hold of your address, they will expose it on social media.  If you feel at risk in your home, you should consider moving to another location. This might seem dramatic, but you can never predict how far Doxxing can go so it’s better to be safe than sorry.


Protect your financial accounts

If your financial details such as your bank card number, contact your financial institutions has been exposed, change your passwords on your banking apps and if necessary block your cards immediately.



Go to the police

If the Doxxing posts escalate to the point where people are making credible threats to harm you, go to the police. In South Africa a threat of violence is a statutory offence defined in the Intimidation Act No. 72 of 1982.


Go offline

If you’re still not satisfied after taking all the necessary measures such as blocking and reporting the internet trolls, go offline. It’s likely that Doxxing is all for the sake of entertainment and if you stay offline for a little while, by the time you return they may  have completely forgotten about you.


This article concludes our informative four-part blog series on Doxxing. If you haven’t been following or need to refresh your memory, give What the Doxx, The Doxx files and Closing Pandora’s Doxx a read