Account Director

Posted: 1st of November 2018
Level: Senior

The successful applicant will be responsible for:

  • Overall growth and development of the account
  • Meeting profit goals on the account
  • Maintaining a high level of performance by the account teams and other agency teams, as needed
  • Being sufficiently informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship
  • Following agency policies and procedures
  • Keeping management informed of the status of the accounts, problems, plans and meetings, as well as involving Management personnel at key times
  • Insures the timely development and execution of plans, campaigns, and projects to assure earnings, growth, and profit goals are achieved
  • Provides account team leadership, and convey the specific requirements for multi-functional support to the team
  • Plans, develops, and defends budget recommendations, work goals, measurements, and training requirements necessary to provide both quality and profitable service to Clients
  • Assigns duties, goals, and supervises the account service staff in the local market
  • Executes duties and assignments as directed in compliance with corporate guidelines and objectives
  • Maintains open and complete communications of Client issues with the management team
  • Provides leadership/motivation and conveys the vision and values of the Agency to the team. Ensure that the staff works in conformance with Agency policies.


  • Relevant diploma or degree in Media Communications or PR
  • Minimum three to five years’ experience as an Account Manager with a proven track record
  • Must have extensive PR experience (tech industry preferably)
  • Agency experience would be an advantage
  • Must have strong knowledge of all social media platforms

A must:

  • Microsoft Office (Excel, Word, PowerPoint) – essential
  • Excellent communication skills, both written and verbal
  • Management experience of a team of at least 2 staff is compulsory
  • Strategy experience as well as project/account management

    Personal Skills/Attributes:

  • Excellent verbal and written communication
  • Highly attentive to detail – you are a “well-organized” freak
  • Prepared to work late (if needed) and go the extra mile!
  • Must be able to perform under pressure and deliver on fixed timelines
  • Must have excellent ability to work with people within cross functional teams
  • Must have strong networking, facilitation and negotiation skills
  • A creative thinker who is confident, self motivated, articulate and practical
  • A hands-on and professional approach with both clients and team members
  • Ability to plan and strategise at a senior level
  • A persuasive and confident approach to creative projects
  • Full awareness of creative processes and techniques – including digital platforms

Before you think of applying for this job, you need to demonstrate the following characteristics or traits. We interview for these, so don’t take them lightly!

  • You’re fun. We believe fun is an imperative part of what makes work at Cerebra worthwhile. We work hard and we play hard.
  • You have courage. We are doing work at Cerebra that will change the way companies do business forever. Blazing a new trail requires bravery and boldness.
  • You’re loyal. Not necessarily to the leadership of Cerebra, but to the best interests of the company and your colleagues in light of our mission to be Africa’s social business authority.
  • You’re a teacher. You inspire learning and growth in the lives of people around you. Cerebra is a highly collaborative environment that thrives on more give than take.
  • You’re proactive. You don’t wait for life to happen to you, or things to fall in your lap. You go after the things you want. Looking for opportunities to add value outside of your defined scope of responsibility and influence is what makes great Cerebrans, great Cerebrans.
  • You’re not kak. Cerebra believes in a healthy, happy, and constructive workplace. It’s a strictly no chop zone.

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