Content Planning and Strategy Masterclass

Date: 22 July 2019

This two-day masterclass unpacks a rock-solid strategic approach to producing more consistent, effective branded content, and better paid media solutions, specifically for social media channels. We introduce you to tried and tested frameworks that cater for the complexity of any organisation, and deliver compelling content aligned to measurable business objectives.

Read more

Community Management and Customer Service Masterclass

Date: 24 July 2019

This masterclass provides delegates with a practical tool set for community management, complete with service models, crisis communication protocols and infuencer engagement strategies. We show you how to turn community management and customer service into a strategic business imperative. What will you learn? The principles that underpin the social media landscape Community management – how […]

Read more