Content Planning and Strategy Masterclass

Date: 3 April 2019

This two-day masterclass unpacks a rock-solid strategic approach to producing more consistent, effective branded content, and better paid media solutions, specifically for social media channels. We introduce you to tried and tested frameworks that cater for the complexity of any organisation, and deliver compelling content aligned to measurable business objectives.

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Community Management and Customer Service Masterclass

Date: 16 April 2019

This masterclass provides delegates with a practical tool set for community management, complete with service models, crisis communication protocols and infuencer engagement strategies. We show you how to turn community management and customer service into a strategic business imperative. What will you learn? The principles that underpin the social media landscape Community management – how […]

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Social Media Insights and Analytics Masterclass

Date: 14 May 2019

A key value point of social media engagement is the ability to distill social media data into actionable business insights. This masterclass will help delegates gain a better understanding of the data driving engagement, how to read statistics and analytics, how to spot key trends, and how to compile better dashboards and reports for business […]

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Social Media for Marketing Short Course – 2019

Date: 14 May 2019

Next intake: May 2019

Social Media for Marketing is a comprehensive programme built on over 11 years of experience helping over 200 leading brands navigate the challenges and opportunities of the social era of business. Cerebra is a SETA accredited training provider and a proud member of the Wunderman South Africa group.

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