Posts tagged as social media trends

Social Trend Watching: September

Michael Oelschig Posted by on the 8th of September 2016 | Comments

Welcome to September’s edition of social media trends to watch out for.   The Customer Interaction Centre… The Digital Centre of Excellent Customer Service… The Social Interaction Centre of Service Excellence on Digital… …or whatever people are calling it these days. There has always been talk in our industry around the benefit of businesses taking […]

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Social Trend Watching: June Edition

Michael Oelschig Posted by on the 7th of June 2016 | Comments

Our Head of Advisory, Mike Oelschig, has rounded up the key trends you need to look out for his latest blog post. Read on for more on the world of dark social and chatbots.

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Social Trend Watching: April

Michael Oelschig Posted by on the 19th of April 2016 | Comments

Welcome to April’s edition of social media trends to watch out for. If you missed last month’s post, take a look here. This month, we think about being a little less nice, blocking digital ads, and creating multiple social media profiles for brands. Radical candour Many of us were raised in a culture that preached […]

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