Employee content: start within or go without

Cerebra Posted by on the 1st of September 2017

If you wait until you’ve logged in to think about how your team will use their enterprise social network and collaborate, it’s already too late. Find out more about the roadmap we’ve developed to help brands get this right.

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Enterprise social networks: why yours fail

Mike Stopforth Posted by on the 1st of September 2017

There are three primary reasons enterprise social networks have failed in your business, and very few of them have anything to do with technology or security.

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Spur Sees Flames

Posted by on the 22nd of March 2017

Human Rights Day this year saw South African social media erupt with conversation about yet another disturbing video. Cellphone footage captured an aggressive argument between a man and a woman at a Spur Steak Ranch in The Glen, Johannesburg, on 19 March. The restaurant chain reacted quickly with a press release condemning the altercation, but the news […]

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The Research Strategist’s Playbook

Posted by on the 7th of February 2017

Over the past two years, my role in Cerebra’s Advisory has taken many forms, but research has been central to each one of them. In this article, I’ll share my five-step guide to developing creatively driven, data inspired strategies by building on a foundation of solid research. Whatever their specialisation, I believe every strategist should […]

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Press Releases: The Ugly Duckling of PR Tools

Posted by on the 23rd of January 2017

I’ve written my fair share of press releases and media alerts in my PR career. What I consider to be common sense and best practice may not be so for everyone, but the number of shocking press releases I’ve seen from brands is enough to make me cringe. Press releases have morphed into an ugly […]

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Do #AllBrandsMatter?

Posted by on the 12th of December 2016

At any point in time, there are more than 10 trending topics on Twitter and, naturally, brands want in on that action. For many brands, trending has become what an Oscar used to be for Leonardo DiCaprio – elusive. The race to be the most relevant brand on social media usually involves trolling the timelines […]

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Career Focus: Traffic Management

Cerebra Posted by on the 5th of December 2016

It takes a lot of people to make an agency run smoothly. A crucial role in making sure deadlines are met lies with Traffic Management, a department that doesn’t always get the credit it deserves. Here at Cerebra we have a team of three Traffic Managers who do a remarkable job managing the workflow, creative […]

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Spray and Pray: Managing a Potential PR crisis

Claire Volker Posted by on the 23rd of November 2016

Doom can strike when you least expect it. Recently, posts went viral on social media containing images of Limpopo-based ‘Prophet’ Lethebo Rabalago spraying Doom insecticide on members of his congregation, claiming it can help to ‘cure’ them of their illnesses. Photo cred: Dr Jack & Curtis, EWN Cartoon, 21 November 2016. As might be expected, social […]

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Introducing: The Social Media Crisis Handbook

Cerebra Posted by on the 8th of November 2016

A majority of businesses admit to seeing tangible damage associated with crises, yet they remain grossly underprepared for crisis communication.The Social Media Crisis Handbook is a comprehensive guide to understanding, mitigating and managing the process.

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Social Trend Watching: October

Michael Oelschig Posted by on the 25th of October 2016

Welcome to October’s edition of social media trends to watch out for. This month, I look at two somewhat contradictory ideas about social communities. Is ‘community’ dead? We in social media use the word ‘community’ a lot. One of the most critical functions of social media teams is even named after it. But what is […]

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YouTube Gets Social

Posted by on the 18th of October 2016

Google recently launched the testing phase of the new YouTube Community tab. The intention of this feature is to make YouTube more like a traditional social network, allowing creators to share videos, text updates, photos and GIFs with their subscribers without having to leave the platform. In turn, this will encourage interaction between YouTubers and […]

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PR at the dinner party

Posted by on the 6th of October 2016

Being in the PR and Communications profession, I have seen the function of PR in corporate get tossed into campaigns at the eleventh hour. Almost like hiring a replacement Santa Claus last minute, PR is expected to perform impossible miracles on the spot for all to see. Sometimes, those miracles are possible once-off, but not […]

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